Skip to main content
Enterprise AI Analysis: Emergency department pathway for pain management using DELPHI approach and criticality analysis

Enterprise AI Analysis

Emergency department pathway for pain management using DELPHI approach and criticality analysis

This study, using a DELPHI approach and FMECA, modeled the pain journey in the ED, identifying 17 situations and four repetitive mechanisms at risk for oligoanalgesia. Six situations were classified as high-risk, revealing communication, decision support, and pain education as key failure factors. The model provides a framework for identifying failures and informing action plans to improve pain management in high-pressure ED environments.

6 High-Risk Situations Identified
3 Key Failure Factor Themes
5 Care Pathway Phases

Executive Impact & Strategic Imperatives

Despite numerous studies, pain management in emergency departments (EDs) remains inadequate. This expert-consensus case study aimed to comprehensively model the adult ED pain journey using a DELPHI approach and perform a risk analysis with Failure Modes, Effects, and Criticality Analysis (FMECA). The study successfully identified 17 potential risk situations, categorizing six as high-risk. Key contributing factors were pinpointed, notably deficiencies in 'communication', 'decision support and protocolization', and 'pain education'. These insights suggest that organizational improvements, rather than solely pharmacological interventions, are crucial for enhancing pain management. The proposed model offers a robust framework for developing targeted action plans and protocols adaptable to diverse ED contexts, paving the way for improved patient outcomes.

Key Findings for Leadership:

  • A DELPHI-informed ED pain pathway map was developed, modeling critical moments across the entire patient journey for the first time.
  • Six high-risk situations for oligoanalgesia were identified and prioritized within the care pathway.
  • A two-level Root Cause Analysis (RCA) revealed actionable contributory factors grouped into 'task and technology factors', 'individual (staff) factors', and 'team factors'.
  • Oligoanalgesia was conceptualized as a multi-dimensional process failure within a systemic environment, moving beyond conventional caregiver-led assessments.
  • The FMECA approach proved applicable for prioritizing risks and identifying underlying causes, emphasizing organizational deficiencies over individual assessment failures.

Deep Analysis & Enterprise Applications

Select a topic to dive deeper, then explore the specific findings from the research, rebuilt as interactive, enterprise-focused modules.

DELPHI & FMECA Methodological Workflow

Modeling ED pain care pathway
Expert panel recruitment
Identification of risk situations
Criticality scoring of risk situations
Generation of risk map and classification
Root cause analysis

ED Pain Pathway Stages & Mechanisms

The study identified five care management times in the ED pain pathway: Triage, Waiting, Clinical Pathway, Stay in ED, and ED Departure. Within these stages, four repetitive mechanisms contribute to oligoanalgesia: pain assessment, transmission of information, prescription or availability of a protocol, and application of prescription or protocol.

  • 5 distinct care management phases identified.
  • 4 key repetitive mechanisms at risk for oligoanalgesia.
  • 17 unique risk situations mapped across the journey.
RPN 24.43 Analgesic choice delayed due to etiological diagnostic approach (Situation 10)
Criterion Influence Level Description
Frequency Most Influential Clustering situations near the vertical axis in the frequency matrix.
Severity Lesser Influence Moderate dispersion in its influence matrix.
Difficulty in Resolving Least Influential Most dispersed across the horizontal axis, indicating weakest combined effect.

Six High-Risk Situations Identified

Out of 17 identified situations, six were classified as high-risk (RPN > 20.00). These include: insufficient time for pain assessment, no adapted rating scale for non-communicating patients, unsystematic reassessment of pain, delayed analgesic choice due to etiological approach, lack of anticipation of analgesic relay, and pain reassessment not carried out. This aligns with the Pareto principle, where a minority of causes produce a majority of effects.

  • 6 situations with RPN > 20.00.
  • 4 high-risk situations related to pain assessment.
  • 1 high-risk situation related to etiological diagnostic approach.
  • 1 high-risk situation related to analgesic relay.
CFT Theme Involvement in High-Risk Situations Redundant Factors
Task and Technology Factors All 6 high-risk situations
  • Lack of appropriate protocols/tools
  • Communication
  • Organization
  • Culture
Individual (Staff) Factors 5 out of 6 high-risk situations
  • Cognitive bias
  • Lack of knowledge
  • Experience
  • Skills
Team Factors 4 out of 6 high-risk situations
  • Lack of common culture/management
  • Communication between professionals/patients
  • Task allocation
Communication Identified as a cross-cutting concept influencing multiple CFTs

Calculate Your Potential Efficiency Gains with AI

Estimate the annual hours and cost savings your organization could achieve by optimizing pain management pathways using AI-driven analytics, protocol enforcement, and enhanced communication tools.

Annual Cost Savings $0
Hours Reclaimed Annually 0

Your AI Implementation Roadmap for Pain Management

A phased approach to integrate AI-driven solutions and best practices into your emergency department, ensuring sustainable improvements in patient care and operational efficiency.

Phase 1: Discovery & Pathway Mapping

Conduct a detailed DELPHI-based analysis of your current ED pain pathway, identifying unique local challenges and key moments at risk for oligoanalgesia. Data collection and expert consensus building.

Phase 2: Risk Assessment & Prioritization

Apply FMECA to quantify and classify identified risk situations, creating a tailored risk map. Prioritize high-risk areas based on criticality scores (RPN) and local resource constraints.

Phase 3: Root Cause Analysis & Solution Design

Perform a comprehensive RCA for high-risk situations, uncovering underlying 'communication', 'decision support', and 'pain education' factors. Design targeted interventions and protocols, potentially leveraging AI-powered tools.

Phase 4: Pilot & Iterative Improvement

Implement pilot programs for the most critical interventions. Monitor effectiveness, gather feedback, and iterate on solutions to ensure optimal integration and sustained improvement in pain management.

Phase 5: Scaling & Continuous Monitoring

Expand successful interventions across the department. Establish continuous monitoring systems with digital dashboards to track pain outcomes, protocol adherence, and identify new areas for optimization.

Ready to transform your ED's pain management?

Schedule a free consultation to discuss a custom AI strategy and implementation roadmap tailored to your facility’s unique needs.

Ready to Get Started?

Book Your Free Consultation.

Let's Discuss Your AI Strategy!

Lets Discuss Your Needs


AI Consultation Booking